Terms of Service

By browsing queensecrete.com or placing an order, you agree to these Terms. Please read them carefully — if you do not agree, please do not use the site.

We aim to display products and prices accurately, but colours may vary slightly between screens. We reserve the right to correct errors and to update prices, products and availability at any time without notice.

Your order is an offer to buy. We confirm acceptance when we email your shipping confirmation. We may refuse or cancel an order at our discretion — for example, if an item is out of stock or a pricing error occurred. In that case we'll refund any payment in full.

Payment is processed securely through Shopify Payments. By submitting a payment you confirm you are authorised to use the payment method.

See our Shipping & Returns page for delivery times, return windows and non-returnable items.

All content on this site — images, text, logos and design — belongs to Queen Secret or our licensors. You may not copy, reproduce or use any of it for commercial purposes without our written permission.

To the fullest extent permitted by law, Queen Secret is not liable for indirect or consequential losses arising from your use of the site or our products. Nothing in these Terms limits any statutory consumer rights you may have.

These Terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

Questions? Email SecretsQueen11@gmail.com.