Privacy Policy

Queen Secret ("we", "us", "our") is a boutique selling luxury feminine essentials. This policy explains what information we collect when you visit queensecrete.com and how we use it.

• Order information: name, shipping and billing address, email, phone, and items purchased.
• Payment information: handled directly by our payment processor (Shopify Payments). We do not store full card numbers.
• Account information: if you create an account, your email and any preferences you save.
• Browsing data: pages visited, device and browser type, and approximate location, collected via cookies and analytics.

• To process and ship your orders.
• To send order confirmations, shipping updates and support replies.
• To send marketing emails — only if you've opted in. You can unsubscribe at any time.
• To improve our website, products and customer experience.
• To prevent fraud and comply with legal obligations.

We share information only with the service providers we need to run the shop: Shopify (storefront and checkout), our shipping carriers, and email providers. We never sell your personal data.

We use cookies to keep your cart, remember preferences, and understand how the site is used. You can disable cookies in your browser settings, but parts of the site may not work as expected.

You can request a copy of the data we hold about you, ask us to correct or delete it, or withdraw marketing consent at any time. Email SecretsQueen11@gmail.com.

We keep order records for as long as required for accounting, tax and warranty purposes. Marketing data is kept until you unsubscribe.

Questions about this policy? Email SecretsQueen11@gmail.com.